Why does Acrolinx open so many checking sessions when I use the Sidebar?

Issue

Acrolinx opens a lot of checking sessions for a single Sidebar Integration. For Classic Integrations, Acrolinx usually showed 1 open session per user per integration.

Environment

Product

Version

Acrolinx Platform

5.3, 5.4, 5.5, 5.6, 2018.10, 2018.11

Sidebar IntegrationsVarious

Cause

Sidebar Integrations don't close checking sessions. Instead, the checking sessions will collect on the platform and are visible in the Checking Sessions page of the Dashboard.

Solution

After the sessions expire, the sessions disappear from the list.