Acrolinx Knowledge Base Troubleshooting the Core Platform Install or Update Acrolinx Page: Acrolinx Stopped Working After Upgrading to Core Platform 2019.07 Or Later Page: Changing JDK Vendors Causes Keystore to be Unusable Page: Language servers aren't connecting to Core Server Page: Why can't I log in to the Term Browser/Term Contribution page after updating the Acrolinx Core Platform? Error Messages Page: Critical error in the Acrolinx license database Page: HTTP Error 403: Broken Link to Scorecard in Confluence, AEM, Oxygen XML Web Author, Drupal, or any integration with a proxy Page: The current hardware ID keeps changing Guidance Page: Can't reinstall Guidance Package because installer says the that Guidance Package is already installed Page: How do I view my guidelines documentation? Page: When I add words to the terminology database, can I specify their grammatical context? Terminology Page: How Do I Export All Terms to Excel Format? Page: How Do I Export All Terms to MultiTerm Format? Page: When I add words to the terminology database, can I specify their grammatical context? Page: Why can't I log in to the Term Browser/Term Contribution page after updating the Acrolinx Core Platform? Analytics Page: How does Acrolinx track a document in order to track improvements? Sidebar Page: Sidebar and Content Analyzer 2019 Not Working: Error: Content too large Page: Why does Acrolinx open so many checking sessions when I use the Sidebar? Page: Why isn't my Sidebar working with my secure (SSL) Acrolinx Core Platform? Miscellaneous Page: Blue circle spinning when attempting to sign in Page: Can we connect an Acrolinx URL with an HTTP protocol to a web application running HTTPS?