Acrolinx sunsets development and technical support on older products. This allows us to focus our resources and ensure that our current products and services are optimal.
Acrolinx provides technical support for the latest versions and the versions immediately preceding them. Learn more about our support policy in the Knowledge Base.
One exception to the sunset policy is when customers with a discontinued version upgrade to a current version. To assist these customers, support for the older version is available.
When a version is sunsetted or retired, Acrolinx will inform you via the customer newsletter.
Since we regularly update this sunset policy page, come back to visit it often to note any new information.
Platform updates are distributed as Acrolinx Private Cloud, Standard Stack, or Classic. Here's a full list of Acrolinx Platform Releases.
Standard Stack Support
Acrolinx supports Standard Stack updates for 18 months after release date, excluding maintenance releases.
Currently, we support the following Standard Stack versions:
|Version||Release Date||Support Ends|
|2022.12||20 December 2022||20 June 2024|
|2022.09||20 September 2022||20 March 2024|
|2022.06||15 June 2022||15 December 2023|
|2022.03.1||6 April 2022||6 October 2023|
|2021.12||16 December 2021||16 June 2023|
|2021.09||9 September 2021||9 March 2023|
|2021.07||12 July 2021||12 January 2023|
If you can’t find your Standard Stack version in the table above, it's no longer supported.
Think you're ready for an upgrade? Contact our support team to learn more about the latest version.
Support for integrations isn’t an exact science. If we offer an update path to a newer Acrolinx Integration for your editor, we require you to update to that version. Check the Compatibility Guide to see if we support your editor version. Since we've introduced the Sidebar Integrations, we've stopped adding new features to the Classic Integrations. For the latest updates on integrations sunsetting and other news, visit Integrations Announcements.
Sunsetted Components, Features, and Technologies
You can get an overview of sunsetted components and features in the following tables. To get the most out of Acrolinx, look at the recommended update path.
|Component||Removed In or On||Update Path|
|Acrolinx for SharePoint (version 1.1)||10 May 2023||Acrolinx for Microsoft 365 SharePoint 1.0|
|Acrolinx for Salesforce Knowledge (versions 2.11 and 3.0.x)||13 December 2022||Acrolinx for Salesforce Knowledge 3.1 or 3.4|
|Classic API (checking service v5 and v6)|
30 June 2020
Acrolinx API v1 (Acrolinx 2018.12)
Sidebar SDK or Command Line Interface (CLI)
|Classic Integrations (Classic API)|
30 June 2020
Acrolinx Documentation (docs.acrolinx.com)
|Command Line Checker (Classic API)||March 2019|
Command Line Interface (Acrolinx APIv1)
SonarQube Plug-in (Classic API)
Command Line Interface (Acrolinx APIv1) + Sample Code for SonarQube
|Content Analyzer version 1.x||31 January 2019||Content Analyzer 2019 (Acrolinx 2018.12)|
|Desktop Checker bundled with Mac integration|
1.7 (February 2018)
Cross-platform Sidebar Desktop Checker.
|Word Sidebar Integration versions 1.0-1.5|
Now, bundled as Office for Windows. Update to version 1.2 (Word and PowerPoint) or later
|Classic Integration SDKs - Windows, Java, and Web||November 2017||Sidebar SDK (see GitHub project)|
|Version 13.x Sidebar||5.2||Version 14.x Sidebar|
|Cloud Sidebar (last release version 14.3.x)||March 2017||Sidebar start page|
|SOAP API (checking service)||5.1||Sidebar SDK or Acrolinx Command Line Interface |
|Batch Checker||November 2016||Content Analyzer|
|2.x Classic Integrations (SOAP-based)||November 2016||Newer versions of Classic Integrations or Sidebar Integrations|
|Command Line Client (SOAP)||November 2016||Acrolinx Command Line Interface (Classic API)|
|Feature||Removed In or On||Update Path|
We’ll replace these Guidance Settings with Targets. Instead of setting Checking Profiles (called Guidance Profiles in the Sidebar) for different content types, you'll set Targets.
Content Profiles aren't going anywhere. You'll still find them in the Guidance Settings section of the Dashboard.
Dashboard > Servers
If you're a Cloud customer, the Core Server and Analytics Server details pages are no longer available in your Dashboard. However, administrators can still restart both of these servers from the Servers page.
Looking for detailed information about the core server and Analytics server? Look at the platform logs.
For Standard Stack, only the built-in user "admin" can still access the Core Server and Analytics Server pages.
Dashboard > Maintenance
The Configuration Properties section is no longer part of the Dashboard UI. If you're a Cloud customer, reach out to Acrolinx Support to make special configurations. Standard Stack users can still change configuration properties settings manually through the overlay.
We've removed the little-used Performance Monitoring and Logs sections.
Starting with 2021.08, the Standard Stack built-in user "admin" will have access to the Configuration Properties section again.
Dashboard > Servers
The Server ID column isn’t needed anymore and was removed from the overview of servers table.
The Stop all servers and Stop server buttons in the UI are no longer available. If you're a Standard Stack user, you can stop and start the Acrolinx Platform via the command line.
|Secure your Acrolinx URL with HTTPS||30 June 2020||We recommend instead that you secure communication via TLS as a standard security measure.|
|Term Harvesting report|
We've replaced Term Harvesting with Term Discovery.
|Change the location where Scorecards are saved||2019.09|
As part of increased security, we don't store Scorecards to disk at all anymore.
This means you won't need to change the directory that your Scorecards are saved to.
|SEO checking / SEO server (no longer installed by default in 5.1)||5.6||Findability (Sidebar only)|
Annotated Report for inserting issue highlights in a custom editor integration
Sidebar SDK for custom integration
Locally Stored Scorecards
If you previously used the locally stored Scorecards, as of Acrolinx 5.2 you should use anonymous checking.
The feature "locally stored Scorecards" is no longer available with Acrolinx 5.6.
|Classic Integration Web Checker|
Sidebar SDK (see GitHub project)
Content Analysis Dashboard*
The Content Analyzer and Classic Integrations with batch checking will open the new Content Analysis Dashboard.
*requires reporting database
|Status score or Checking score||5.3|
Checking score is no longer available in Scorecards, embedded checking results, or in analytics.
You can use the Acrolinx Score (between 0 and 100).
|Analytics Reports based on Jasper||5.2||Analytics Dashboards based on JReport|
|Locally Stored Scorecards||5.2||Locally stored Scorecards don’t protect all user data. You can use anonymous checking instead.|
|Self-signed SSL certificates||March 2017||Update to a valid certificate issued by a trusted authority|
|Technology||Removed In or On||Update Path|
|PostgreSQL 9.6 and PostgreSQL 10||2021.12||We recommend PostgreSQL 13.|
|Safari 12||2021.03||We recommend Safari 14.|
|Internet Explorer 11.x||2021.02||We recommend Safari 14, Google Chrome 76 or later, Mozilla Firefox 68 or later, or Microsoft Edge (EdgeHTML 14).|
|Oracle Databases 11.2 and 12.2||1 December 2020||We'll support Oracle Database 19c as of 2020.09.|
|Windows Support for Acrolinx Platform||30 September 2020|
|Microsoft SQL Server Database||30 September 2020||PostgreSQL recommended|
|MySQL Database||30 September 2020||PostgreSQL recommended|
|Oracle Java Development Kit 8||30 September 2020||We recommend OpenJDK 8 64-bit.|
|Red Hat Enterprise Linux 6||2020.06||Red Hat Enterprise Linux 7|
Oracle Enterprise Linux 6 (x64)
We recommend Red Hat Enterprise Linux.
AIX on 64-bit PowerPCs
We recommend Red Hat Enterprise Linux.
|DB2 Database||2018.11||PostgreSQL recommended, or any other supported database.|
We used to support Solaris 8. Solaris 8 is end of life. We won’t support newer Solaris versions.
We recommend migrating to Red Hat Enterprise Linux.